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All Information Services, Inc. (AIS)

AIS is a full-service technology solutions firm, providing industry-leading IT solutions, services, and support. Our company was founded in 2002 to make it easier for companies of all sizes to access the right IT expertise needed to manage the digital systems that drive today’s business operations.

That remains our mission today. Our team of experienced technicians, engineers and consultants are experts in their fields and understand how to help you get the most out of your technology investments. Whether deploying an AIS solution, partnering with us for project-based IT support or taking advantage of our team for ongoing system maintenance, we’re committed to your success.

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AIS VoIP Admin Documentation

By Jeff Pieta | Friday, April 16, 2021

Change the system initial menu

Please contact AIS Support for assistance with IVR (initial menu) changes.

Re-record system recordings

Dial the specified feature code for the desired system recording from any handset
Enter the password, if required, followed by ‘'#’’ (the system will prompt for the password to be entered if one has been set)
You will hear a beep and then the existing system recording will play
To listen to the recording again, press ‘‘1’’
To re-record the recording, press ‘'*’’
After the beep, speak the new version of the recording
Press ‘'#’’ to end the recording
To listen to the new recording, press ‘‘1’’
To re-record the recording, press ‘'*’’
Hang up when you are satisfied with the way the new recording sounds

Last modified April 16, 2021

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