Client Engagement Pricing Information

AIS Client relationships are governed by one or more engagements. The fee structure for each engagement will be one of the following:


Project / Integration Work is defined as any service designed to add or increase functionality or capacity; in other words, any work that is not related to the support of existing systems or persons. Projects are outside the scope of this proposal and as such will be quoted and proposed separately. Project / Integration work will be identified during strategic planning sessions.
  • Quoted and Proposed seperately

Managed Services

Managed Service is an umbrella term for third party monitoring and maintaining of computers, net-works and software. The actual equipment may be in-house or at the third-party’s facilities, but the “managed” implies an ongoing/proactive approach.
  • 24/7 managed services

  • peace of mind

  • keep your systems secure & up-to-date

Fixed Price

Specific pricing for a specific scope of services that is paid up-front or according to milestones. Services provided outside of the established scope are charged as Time and Materials.
  • Fixed pricing based on historical experience

  • Paid upfront

  • Included labor for specific scope of work only, out of scope charged as T&M

  • Medium cost

Block Hours

Retainer consisting of a specific amount of professional services labor hours that are consumed at multipliers according to labor skill tier level for any services provided. Purchased up-front with overages charged as Time and Materials, Block Hours offers the lowest cost options with available monthly discounts.
  • Recommend Quantity based on historical experience

  • Paid upfront

  • Can be used for any services provided by AIS

  • Overages charged as T&M

  • Lowest cost with available monthly discounts

Time & Materials

Time and Materials is the default billing method that is invoiced monthly after work is performed and charged according to hours worked per labor skill tier level multiplied by the hourly rate for each labor skill tier level.
  • Estimated Quantity based on historical experience

  • Paid monthly in arrears

  • Default billing method

  • Highest cost compared to Block Hours or Fixed Price

Last modified November 1, 2020