General IT Support

Example Project Plan

Discovery
  • Identify logistics required
  • Identify equipment needs by user type
  • Provide all Customer Required Documentation
  • Provide all necessary access credentials
Recurring Ongoing/As Needed
  • Timely provisioning of new / replacement technology devices
Implementation
  • Complete Ad Hoc support requests
  • Submit Ad Hoc support requests
Validation
  • Review block hour usage

Recurring Tasks

Timely provisioning of new / replacement technology devices
Last modified August 2, 2022